Use the controls to the right to show only the ratings you are interested in.
	
		
					
				
				
				
				
				
				
				
				
				
				
				
				
				
				
				
				
				
				
				
				
				
			
			
	
	
			
	
	
				
						
				Response: Dear Kim, i am soooo sorry.  did you not recieve a letter at all?  I will send you out one as soon as i can. should be within a few days.
			
					 
				
				
				
			
			
	
	
			
	
	
				
						
				Response: Robin, I am sooooo sorry.  There is no excuse except my mind was not where it should have been.  Another package and some envelopes are coming your way.
			
					 
				
				
				
				
				
				
				
				
			
			
	
	
			
	
	
				
						
				Response: hi griffie, yes we did get in trouble several times because we would forget to put the handle back on the lid. oops!
freespirit